Hire seasoned  remote experts
you can depend on

At a fraction of the price, without compromising on quality.

Learn why we have remarkable customer retention

We are a trusted outsourcing company that has been providing easy access to affordable remote experts in India and the Philippines for over 16 years.

Here are some of the reasons that 73% of our customers have been hiring our dedicated remote experts for 5 years or more

Top talent

We hire fewer than 1% of job applicants to bring you the best.

Easy hiring

You need an expert. We'll assign one. Pay only if you are delighted.

Stable staffing

Retain the same experts for multiple projects and reap the benefits of their growing familiarity with your business.

Deep experience

Our experts have an average of 9.5 years of experience.

Easily scalable

Add and remove experts at any time to scale our service to your needs.

Fluent English

Every one of our experts can communicate effectively in English.

The quality of our team defines us

Our experts have an average of 9.5 years of relevant work experience but the quality of our team extends beyond their vast experience.

Every one of our valuable team members has been hand-picked by our senior Australian managers on the basis of their hard-core technical expertise, English communication, customer service skills, aptitude and attitude. These carefully pre-vetted experts take on their duties with dedication and vigor and genuinely strive to deliver value to our customers every day.

Our high-quality corporate support team is also available to assist you whenever required. Senior staff will respond to you comprehensively whenever you need advice or assistance.

What about hiring freelancers?

Our dedicated hiring model has some important advantages over hiring a freelancer.

Your work is top priority

Each expert works exclusively for you so they will always treat your work as the most urgent priority. In contrast, freelancers usually juggle multiple projects and your work may lose priority if they have higher paying, newer or more demanding clients.

Safer data

We protect your data with 24/7 physical security plus local and remote cyber security and anti-virus measures. In contrast, freelancers tend to work from home and may not have the knowledge or resources to protect your data.

Access other experts

We are a one-stop digital agency so are able to cover all your online service needs. It is easy to add new skills to your team whenever needed. With freelancing, you would need to recruit new team members yourself, with all the risks and hassles that entails.

Escalate problems

If you ever have a concern then we provide an easy-to-access and effective escalation pathway through which senior staff can intervene and find appropriate solutions for you. Freelancers work alone so if they are unable or unwilling to solve an issue for you then nobody will.

No licensing time bombs

You may need us to incorporate third-party digital assets in your projects, such as stock photography. We only use fully licensed digital assets so you have peace of mind that you will not be issued with a costly license infringement notice down the track. Freelancers may not be familiar with relevant laws so may put you in harm's way.

Basic supervision included

All our experts are employees of our company and work from our offices. Although our experts are motivated and hard working, for your peace of mind we oversee their attendance and ensure there are no barriers to them being as productive as possible for you.

About Us

Support Resort was founded in 2003 by a small team of Australian IT experts. From those early days, our vision has been to help our customers succeed in their markets by providing easy access to a highly experienced talent pool at affordable rates.

We take our responsibilities to our customers very seriously. Our view is that being reliable is a matter of honor and integrity. We are determined not to let our customers down. That ethos permeates everything we do, ranging from the fact that we don't compromise on quality when selecting our experts because we are determined to deliver genuine talent to our customers, to the fact that we always take care to provide frank advice about what we can and cannot do. You can rest assured that we are always at your service.

Testimonials