Hire a webmaster
Our standard rates for webmasters are:
- Full-time Webmaster - US$699 per month
- Part-time Webmaster - US$399 per month
HIRE A WEBMASTER
Our website maintenance specialists can update and maintain your website(s) from only US$4.03 per hour.
Plans and Prices
| Service Plan | Setup (US$) |
Monthly (US$) |
Order |
|---|---|---|---|
| Part-time Webmaster - Standard | $129 | $399 |  |
| Full-time Webmaster - Standard | $199 | $699 | |
| Part-time Webmaster - Premium | $129 | $499 | |
| Full-time Webmaster - Premium | $199 | $899 | |
Tasks Covered
Your assigned webmaster can:
- Update your website content using text and images which you provide;
- Create new web pages based on an example page which you provide (such as a website template or a page on your existing website);
- Add text to images (such as adding text to a blank button image);
- Carry out basic image manipulation tasks such as resizing and cropping;
- Manage and update your online store using your store's administration facilities;
- Use your website control panel to make changes to your web hosting account, such as adding email addresses;
- Markup content using HTML and CSS; and
- Carry out other general tasks associated with maintaining your website.
Please note that, other than the tasks described above, our webmasters are not able to:
- Create or edit images - if you require image creation/editing then our Web Designers are a more suitable choice.
- Undertake programming tasks or install website software - our Web Programmers can be hired to undertake such tasks if you wish.
Skills Profile
Our webmasters have been selected on the basis of their:
- Web page editing skills (HTML, CSS);
- Basic image editing skills;
- Sound written English;
- Attention to detail;
- General aptitude; and
- Work ethic.
Software Available
Our webmasters are provided with software to carry out the following types of tasks:
- Web page editing (CoffeeCup HTML Editor and related tools);
- Image manipulation (Paintshop Pro);
- File uploads/downloads (FTP and SCP);
- Web browsing (Mozilla Firefox and Opera);
- Communicating via email (Mozilla Thunderbird);
- Communicating via instant messenger (text-based only) (Yahoo, AOL, ICQ and MSN supported); and
- Word processing (OpenOffice - Microsoft Word documents can be imported and PDF documents can be produced).
If you require other software then it can usually be arranged but we need to pass the associated costs on to you, including a 20% finance and administration surcharge.
Interact with your assigned staff
You can interact with your assigned webmaster via:
- Email - we will notify you of an email address which you can use to directly contact the staff assigned to you. Your assigned staff can
also respond directly to you;
- Instant messenger - we will provide an instant messenger address at which you can directly contact the staff assigned to you at any time
during your daily service period; and
- Job Tracker - we provide a task management system in our customer center which you can use to provide instructions and files to your assigned staff.
Skype interaction may be arranged upon request.
Supervision
We provide basic supervision only. That is, we ensure that your assigned staff attend work on time and work diligently while at work.
We do not provide advanced supervision, meaning that we do not oversee the actual tasks undertaken. Rather, you would need to directly interact with your assigned staff to ensure that work is being carried out to your satisfaction. You would also need to be sure to assign sufficient, clearly-defined work and to monitor work progress in order to get as much value as possible out of your paid support period.
Number of Hours Worked
Full-time Webmasters work 8 hours per day (including a meal break) and Part-time Webmasters work 4 hours per day (including a meal break). All webmasters work five days per week (Monday to Friday).
Your assigned webmaster will work exclusively for you throughout your daily service period, and will not be assigned to any other customer during that time.
Shift Times
Our staff work during one of the following three shifts:
- 6am-2pm local time
- 2pm-10pm local time
- 10pm-6am local time
Our webmasters are generally based in the Philippines. The time zone in the Philippines is GMT +8:00.
Please note too that for the health and welfare of our staff regular shift rotation is necessary. This means that generally your assigned staff member will change shifts on a monthly basis.
14-Day Money Back Guarantee - We have a reputation for quality and professionalism so we are confident that you will be delighted with our service. For your peace of mind though, we provide a 14-day money-back guarantee under which, if you are not completely satisfied with our service, you can cancel within the first 14 days of the first month and we will refund the unused proportion of your fees in full.
FURTHER INFORMATION
Facilities
Our first-class premises have a robust and reliable infrastructure including full backup power, uninterruptable power supply, redundant ISP connections and more.
Money-Back Guarantee
If you are not completely satisfied with our service you can cancel within the first 14 days and we will refund the unused proportion of your fees in full.