If your service plan includes this option, then you can contact us instantly at any time during the first month of service to discuss any matter relating to the service we are providing to you. You can contact us through either instant messenger or our live chat system.
This enables you to interact closely with our technicians during the first month to help ensure that the transition goes smoothly and that we have clear and complete details of your requirements.
If you are not completely satisfied with our service you can cancel within the first 14 days and we will refund the unused proportion of your fees in full.